顧客

• 読み: こきゃく
• ローマ字: kokyaku
• 漢字の分解: 顧 (ko) — look back, patronise; 客 (kyaku) — guest, customer
• 発音: /ko.kja.kɯ/

意味

Customer; client; patron. A formal term for a person who buys goods or services.

A noun (also used as a no-adjective) that is the formal/business equivalent of お客さん (customer). Widely used in corporate, marketing, and service industry contexts. Common collocations include 顧客満足 (customer satisfaction), 顧客情報 (customer data), 顧客対応 (customer service), and 顧客獲得 (customer acquisition). More impersonal and professional than お客様, which is used in direct address.

例文

1. 顧客満足度を上げることが最優先だ。
2. 顧客情報の管理には細心の注意が必要だ。
3. 新規顧客の獲得に力を入れている。

使い方ガイド

場面: business, marketing, corporate, service

トーン: professional

起源と歴史

From Sino-Japanese 顧 (ko, to look back/consider/patronise) + 客 (kyaku, guest/customer). Literally 'a guest who returns,' implying a valued customer who repeatedly patronises a business.

文化的背景

時代: Modern

世代: Adults

社会的背景: Professional