アフターサービス

• Reading: アフターサービス
• Romaji: afutaa saabisu
• Pronunciation: /a.ɸɯ.taː.saː.bi.sɯ/

Meaning

After-sales service; warranty service; post-purchase support.

A wasei-eigo (Japanese-coined English) compound. Refers to customer service provided after a purchase, including repairs, maintenance, and support. This term is not commonly used in English-speaking countries, where 'after-sales service' or 'customer support' is preferred.

Examples

1. この店はアフターサービスが充実しているので安心だ。 This store has excellent after-sales service, so I feel at ease.
2. 高い家電を買うときはアフターサービスも確認した方がいい。 When buying expensive appliances, you should also check the after-sales service.
3. アフターサービスがしっかりしている会社を選んだ。 I chose a company with solid after-sales service.

Usage Guide

Context: shopping, electronics, customer service

Tone: neutral

Origin & History

Wasei-eigo combining 'after' + 'service.' Coined in Japan during the post-war economic boom as consumer electronics became widespread and customer support became a competitive advantage.

Cultural Context

Era: Post-war

Generation: All ages

Social background: Universal