苦情

• 読み: くじょう
• ローマ字: kujou
• 漢字の分解: 苦 (ku) — suffering, bitter, hardship; 情 (jou) — feeling, emotion, circumstances
• 発音: /kɯ.d͡ʑoː/

意味

Complaint; grievance; objection. An expression of dissatisfaction about a product, service, or situation.

A noun used when formally or informally expressing dissatisfaction. Common in both daily life and business contexts. Key collocations include 苦情を言う (to complain), 苦情を申し立てる (to file a complaint), 苦情処理 (complaint handling), and 苦情が殺到する (complaints flood in). Distinguished from 文句 (monku), which is more casual and can mean general grumbling, while 苦情 implies a specific grievance directed at someone responsible.

例文

1. 隣の部屋の騒音について苦情を言った。
2. お客様からの苦情にはすぐに対応しなければならない。
3. 商品の不良について苦情が相次いだ。

使い方ガイド

場面: customer service, daily life, business

トーン: negative

起源と歴史

From Sino-Japanese: 苦 (ku, suffering/bitter) + 情 (jou, feeling/emotion). Literally 'bitter feelings' — the emotional distress that motivates a complaint.

文化的背景

時代: Pre-modern

世代: All ages

社会的背景: Universal