知识库问答

• 拼音: zhī shí kù wèn dá
• 汉字拆解: 知识库 (knowledge base) + 问答 (Q&A) -> knowledge-base question answering.

含义

Question answering grounded in a knowledge base.

It usually refers to systems that retrieve company documents, FAQs, or structured information before answering. The phrase is common in enterprise AI and customer support.

例句

1. 客服先接入知识库问答。
2. 知识库问答要定期更新资料。
3. 这个机器人支持知识库问答。

用法指南

语境: enterprise AI, support, product docs

语气: professional, technical

正确说法

• 客服先接入知识库问答。
• 知识库问答要定期更新资料。

错误说法

• Do not assume it can answer outside the connected knowledge base.

常见错误

• Do not assume it can answer outside the connected knowledge base.

起源与历史

Enterprise software term strengthened by AI retrieval and chatbot products.

文化背景

时代: 2020s

世代: Tech users, creators, office workers, and startup communities

社会背景: Urban professionals, students, and digital-product users

地区说明: Used across Mainland China in tech, creator, and workplace contexts.